Terms and Conditions of Sale
Quotations are valid for 30 days. All items quoted as stock are subject to prior sale.
Net 30 terms upon approved credit, based on purchasing history.
A shipping hold will be placed on any account not paid within terms. All shipments will include shipping charges.
All requirements must be stated and verified at time of quotation, or the quotation will be invalid.
All quotes are F.O.B. origin.
All orders must be submitted in writing via email and will be confirmed after contract review.
Verbal orders are not accepted.
All purchase order requirements and conditions must be stated on the purchase order, and must have been stated on the quotation.
Acceptance of an order does not constitute a contract in regards to delivery dates.
All efforts are made to provide prompt and timely delivery. However iVeia, Inc. will not assume additional charges as a result of actions beyond its control.
The customer receiving the product at the specified shipping address is responsible for receiving inspection/verification of the quality and quantity of parts received.
All claims including, but not limited to issues pertaining to quality, certifications, damage, or quantity received must be made in writing via email within 10 days of receipt.
Returns will not be accepted unless approved and accompanied by a Returned Material Authorization (RMA) number.All returns and or cancellations due to customer error are subject to re-stocking fees.
Customer caused damage will not be accepted for return.iVeia, Inc. offers a 1 year warranty on all products.